Question: Why Is Amazon Prime Not Working?

How do I report a problem with Amazon?

Request an A-to-z Guarantee RefundGo to Your Orders.Locate your order in the list and click Problem with order.Select your problem from the list.Select Request refund.Enter your comments in the text box.Select Submit..

How do I contact Amazon if my account is locked?

Amazon will send an email to your address to let you know that your account has been locked and you cannot access it with the reasons mentioned. Once you have read the email, reply directly to the Account Specialist’s email with the details that are requested for account verification.

How do I download Amazon Prime on my LG TV?

To do so:Press the Smart button on your remote.Then click the More icon near the bottom right.Hover the pointer over the the Amazon Instant Video App and a small x will appear above it. Click the x.Open the LG Store App, search for Amazon Instant Video, then choose Install.

Why is my Amazon account not working?

If you’re having trouble logging in, you may be entering incorrect account information or you may need to reset your password. Here are some things to check: If you’re sure you’re using the correct email address or mobile phone number, try to Reset Your Password. …

Why can’t I watch Amazon Prime on my TV?

If Prime Video isn’t working on your usual device, try it elsewhere. If it won’t run on your smart TV or Roku, for example, open the Prime Video app on your smartphone and try it there, or open Prime Video in a browser on your computer. … Reboot the device that Prime Video isn’t running on, and try again.

How many devices can you have Amazon Prime on?

three devicesWith Amazon Prime Video you can stream content on up to three devices, without having to create seperate profiles for each user, so long as you’re watching three different titles. You can’t watch the same title on more than two devices at the same time.

How do I put Prime video on my smart TV?

Smart TV or Blu-Ray PlayerIf the Amazon Prime Video app isn’t pre-installed on your Smart TV or Blu-ray player, download it from your device’s app store.Open the Amazon Prime Video app and sign in with your Amazon Prime or Prime Video account.Choose a movie or TV Show and start streaming.

How do I enter a code on Amazon?

Redeem a Product VoucherLocate the claim code.Go to Your Account.Click Your Vouchers.Click Redeem another voucher and enter your claim code. Note: You can also enter your claim code during checkout or by going directly to the Product Voucher redemption page here.

Why cant I log into my Amazon A to Z?

If you are receiving an error message when you try to log in to Amazon A to Z, you may need to reset your password. To reset your password, Please click the “Forgot your password?” link on the Amazon A to Z login screen.

Can I get prime video on my TV?

Just like Netflix, Amazon has Prime Video apps available for all manner of connected TVs, Blu-ray players, cinema systems and games consoles, meaning whatever home setup you have, you should be covered. The app can be downloaded – for free – from your TV’s respective app store. …

Why is Amazon Prime video not working?

You have two options for sorting out any problems with the app. … If this doesn’t work, try reinstalling the app. Use Settings > Application Manager > Prime Video > Uninstall. Restart your phone, then reinstall the app.

Why are some Amazon Prime shows unavailable?

Due to licensing restrictions, Amazon Prime Video geo-restricts much of its content, so some TV shows and movies can only be accessed from certain parts of the world. … To access Amazon Prime Video from any country, a Virtual Private Network (VPN) is your solution.

How do I update Amazon Prime on my TV?

Go to Settings. Select Support. Select Software Update. If no updates available, select OK to exit the Settings menu and proceed to use the TV.