Question: What Do I Do With My DirecTV Equipment After I Cancel?

What do you have to return when you cancel directv?

Steps to Return DIRECTV EquipmentCancel your Service First.

The first step is to make sure that you have cancelled your DIRECTV service.

Log in to Directv account.

Request for Recovery Kit.

Pack the equipment.

Attach Return shipping label.

Drop off the device at UPS or FedEx store near you.

Track Shipment..

Can I cancel my contract with directv?

If you fail to maintain your 24-month programming commitment, you agree that AN EARLY TERMINATION fee of $20/month for each month remaining ON YOUR AGREEMENT APPLIES. If you cancel your order prior to installation, we will issue a full refund. DIRECTV programming and pricing may vary.

When you cancel DirecTV do you have to return the dish?

Place all of the DirecTV equipment, such as the receivers and remotes, in the box and send it back using the provided label. The one exception is your satellite dish—you don’t need to send that back to DirecTV.

Do I have to return my directv equipment?

If you are replacing a receiver or canceling your DIRECTV account, the receivers must be returned to AT&T. If the equipment is not returned within 21 days from the date the account is changed or canceled, it will result in an equipment charge. Go to a FedEx or UPS location with your account #.

Is there a fee to cancel DirecTV?

The DirecTV early cancellation fee is always $20 per month, on a pro-rated basis, for each month remaining on your DirecTV contract. They also charge a $15 deactivation fee.

How long is directv contract?

If you’re new to DIRECTV, your 24-month programming commitment starts when you accept and activate service. If you already have DIRECTV service, you may enter a new 12- or 24-month commitment when you upgrade equipment, move your service to a new address, or accept certain promotions.

What happens if I don’t pay my early termination fee?

So, the answer to your question is, yes: The cable company is certainly within their right to assign that unpaid $200 early termination fee to a collection agency. That agency can then report the debt to the credit bureaus, where it can take up residence on your credit reports for the next seven years.

How do I negotiate with directv?

Call 1-800-531-5000 and once connected to a customer service rep politely state you’d like to set up a disconnect date for your DirecTV service. You’ll likely be asked why and your answer should be your bill is too high and you’re considering lower priced options (streaming, Dish, over-the-air, etc.).

How can I cancel directv without penalty?

You can not cancel DirecTv service through email or any online channel. The only way to cancel is to dial the customer service at 1-800-288-2020.

Where do I drop off my DirecTV equipment?

Just bring your unboxed equipment and 9-digit account number to a company-owned FedEx Office Pack and Ship or The UPS Store. Don’t know your account number? Look on your bill, or find it now. FedEx Office® Pack and Ship or The UPS Store® will send your equipment back to us at no charge to you.

Will directv pick up old dish?

Today, DirectTV provides a recycling program through a partnership with Goodwill’s GoodElectronics program, DishTV’s recycling program works with Best Buy, where you can drop off receivers, and offers mail-in services with United Parcel Service (Dish pays for shipping).

Can I temporarily suspend my DirecTV account?

There’s no charge to suspend your service, and you can put your account on hold for as little as 30 days or as long as 6 months. To put your account on hold, call 1-800-531-5000. When prompted, say “suspend services,” and follow the instructions.